POLICIES

Policies

A credit card is required for new clients to book an appointment.

~~~

Changes to scheduled services: Please be mindful that your appointment is booked for a set amount of time, based on the services that you scheduled. Any change to your desired services should be communicated with ample notice prior to the day of your appointment. Please call or email us if you'd like to make a change or are considering something other than the services you are booked for.

~~~

Notice for cancellations is required. We understand the unexpected can happen, but not showing up for an appointment or canceling on short notice is subject to a charge of up to 100% of your scheduled service. Late arrivals may result in your service not being able to be performed.

~~~

Peacock Beauty Studio is a professional environment, and we want our guests to feel relaxed. Therefore young children not receiving a service are asked to remain at home.

~~~

Gift cards and eGifts must be presented day of service.

~~~

No refunds given for services rendered. If a guest desires an adjustment, notice 1 week from date of service is required. Adjustments to achieve the initial desired results are free of charge. 

~~~

Gratuities: Cash is preferred although most stylists are able to accept other methods.

 Stylists & assistants do not pool tips, and gratuities for the assistants is greatly appreciated as well.

~~~